What kind of hotel supplies do you sell?
We sell thousands of brand-name guest supplies, furnishings, equipment and maintenance supplies for hotels and resorts in the hospitality industry. We work with many different manufacturers all over the world to supply products have passed our high standards for quality.

How long have you been in the hotel supply business?
Since 1989. Robert Perlman, a former hotelier with over 20 years in the hospitality field and Pete Pelaez, a construction material specialist, established the company in Miami, Florida.

Where are your offices?
Our corporate office, warehouse and decorator showroom are all located in Miami, Florida.

Who are your typical clients?
We source and deliver hotel supplies for every size of hospitality property, from small bed and breakfasts to mid-size hotel chains and large five-star resorts. Our smallest clients receive the same personalized attention as our largest customers.

How do you deliver personalized service?
First, we’ll actually visit your property and familiarize ourselves with the types of products you use and the brand image you want your property to project. Second, you'll be matched with an account service team that knows your property well and will be able handle any requests. Someone from your team will always be available to assist you. Third, we’ll package all of your orders ourselves at our Miami warehouse. This ensures that your order is complete—even if it includes supplies from different manufacturers—and that all products are in perfect condition.

Do you have minimum ordering requirements?
No.  Just order what you need, when you need it. We’re able to store large amounts of product in our warehouse, so you don’t have to tie up your capital in excess inventory.

Will I pay extra to have you procure our products?
Not at all. We'll shop for you to find the best values on the products you need. We’re often able to get discounts because of the volume we do and our relationships with manufacturers, and we pass the savings along to you.

Will I pay extra to have RTI procure our hotel supplies?
Yes, we can manage your renovation, restoration, or addition. We’ll provide cost-effective solutions that meet your objectives, and we’ll oversee every detail of the project through completion.

Can you ship to properties overseas?
Yes. We ship hotels supplies for Caribbean and Latin American hotels and resorts. By consolidating all overseas shipping orders at our warehouse in Miami, we minimize freight and handling charges. We pack all items ourselves to ensure that order requirements are met and to guarantee safe shipment of your products. We also prepare all customs documentation so all you need to do is receive the shipment.

What if I need to see samples before I order products, particularly interior decorating items?
We’ll be happy to send catalog photos, swatches or samples to you. If it’s convenient, you can visit our showroom in Miami, Florida. In addition to seeing many furnishings and products in person, you can review any of the thousands of catalogs and reference materials available for every type of hospitality product.

Can you assist us with renovations, restorations or additions?
Yes. We can manage your project by providing cost-effective solutions that meet your objectives and by overseeing every detail from initiation to completion.

How can I order from RTI Hotel Supply?
Order by phone, fax, e-mail or via the online form on this website.